Privacy Policy

1. Introduction

CarCheck ("we," "us," or "our") respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our vehicle inspection services.

2. Information We Collect

We may collect the following types of personal data:

• Identity Data: Name, NRIC/Passport number (if required for booking).
• Contact Data: Phone number, email address, and physical address.
• Vehicle Data: Vehicle registration number, chassis number, make, and model.
• Transaction Data: Details of payments and services you have purchased from us.

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and confirm your inspection booking.
• To communicate with you regarding your appointment or inspection report.
• To generate and deliver your vehicle inspection report.
• To improve our services and customer experience.
• To comply with legal obligations and regulatory requirements.

4. Disclosure of Information

We do not sell your personal data to third parties. We may disclose your information to:

• Service providers who assist in our operations (e.g., payment processors, cloud storage).
• Law enforcement or government authorities if required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under the PDPA, you have the right to access, correct, or withdraw consent for the processing of your personal data. To exercise these rights, please contact us at the details below.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us via WhatsApp at +60 10-368 7296.